Legal
Privacy Policy
Introduction
synapze.io (hereinafter “synapze.io”) attaches a lot of importance to protecting your privacy. This privacy policy applies to all interactions between you and synapze.io. We strictly adhere to the provisions laid down in the General Data Protection Regulation (GDPR) and German Data Protection Act [BDSG]. By making use of any opportunity of interaction with us (services, applications, and platforms) you agree to this privacy policy.
General information on the responsible body
Company: Synapze GmbH
Legal representative: Julian Hohenadel, Rohit Bhosale
Address: Kiem-Pauli-Str. 8, 84036 Landshut, Germany
Contact details of the data protection officer: PROLIANCE, www.datenschutzexperte.de, Leopoldstr. 21, 80802 Munich, Germany. Email: datenschutzbeauftragter@datenschutzexperte.de
When contacting the data protection officer, please state the company to which your inquiry relates. Please refrain from enclosing sensitive information such as a copy of an ID card with your request.
Data processing (storage, retention, and deletion)
Outside a concluded Service Agreement for the use of the synapze.io platform, synapze.io only collects and processes personal data if you provide it to us of your own accord. For the processing of personal data connected to visiting our website see below Collection of personal data while visiting our website. Any processing of your personal data beyond the scope of the statutory permissions will only take place on the basis of your expressed consent.
Purpose of processing
Fulfilment of (pre-) contractual obligations. Performance of the contract. Due to legal obligations. Legitimate interest.
Categories of third receivers
Public authorities in the event of overriding legal provisions. External service providers or other contractors. Other external bodies if the person concerned has given his/her consent or a transmission is permissible for reasons of overriding interest.
Transfers to a third country
Contractors outside the European Union may also be involved in the performance of the contract. However, we make sure that in such cases the requirements of Art. 44 et seq. GDPR are met.
Data security
We take appropriate technical and organisational measures to ensure a level of protection appropriate to the risk in accordance with Art. 32 GDPR.
Therefore our measures include ensuring the confidentiality, integrity and availability of data by controlling physical access to the data, as well as the access, input, transfer, assurance of availability and separation of the data. We also have procedures in place to ensure the exercise of data subjects' rights, deletion of data and response to data compromise. We already take the protection of personal data into account in the selection of hardware, as well as in the development and selection of software and procedures, in accordance with the principle of data protection through technology design and through data protection-friendly default settings (Art. 25 GDPR).
Duration of data storage
Personal data is deleted or irrevocably anonymized as soon as the purpose of the storage ceases to apply unless otherwise determined by the European or national legislator. Deletion or anonymization of the data also takes place if a storage period prescribed by the aforementioned norms expires, unless there is a necessity for further storage of the data for the conclusion or fulfilment of a contract.
Collection of personal data when visiting our website
When you merely use our website for informational purposes, i.e., if you do not register for one of our offers or otherwise transmit information to us, we only collect personal data that your browser transmits to our server. The data collected is necessary for us from a technical point of view so that our website can be displayed and stability and security can be guaranteed. The legal basis for this is Art. 6 para. 1 lit. f DS-GVO.
The following data is collected: IP address, date, time and duration of the request, time zone difference to Greenwich Mean Time (GMT), content of the request (concrete page and click paths), access status/HTTP status code, amount of data transferred in each case, website from which the request comes, browser, operating system as well as its interface, display resolution, language and version of the browser software. The IP address is immediately anonymised and not stored.
hCaptcha
We use hCaptcha (hereinafter “hCaptcha”) on this website. The provider is Intuition Machines, Inc, 2211 Selig Drive, Los Angeles, CA 90026, USA (hereinafter “IMI”).
The purpose of hCaptcha is to check whether the data input on this website (e.g. in a contact form) is made by a human or by an automated program. For this purpose, hCaptcha analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters a website with activated hCaptcha. The data collected during the analysis is forwarded to IMI.
The data is stored and analyzed on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its website from abusive automated spying and SPAM. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG.
Use of a newsletter
When registering for our newsletter you provide us with your e-mail address and optionally further data. We use this information exclusively to send you the newsletter. Your data entered during the newsletter registration will remain stored until you unsubscribe from our newsletter. You can unsubscribe at any time via the link provided in the newsletter or by sending us a corresponding message.
Your email address, which we receive in connection with the sale of a service, will be used exclusively for direct advertising in the form of our newsletter for our own similar services to those ordered by you, provided that you have not objected to this use. You can object to the use of your e-mail address at any time without incurring any costs other than the transmission costs according to the basic rates.
Use of own “cookies” and tools for support and analysis
This website uses its own “cookies” to increase user-friendliness (“cookies” are data records that are sent from the web server to the user's browser and stored there for later retrieval). If you have not authenticated yourself accordingly, no personal data is stored in our own “cookies”. You can generally prevent the use of “cookies” if you prohibit the storage of “cookies” in your browser; however, in this case you may not be able to use all functions of this website to their full extent.
To manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents, we use the consent tool “Real Cookie Banner”. Details on how “Real Cookie Banner” works can be found at devowl.io/rcb/data-processing/.
The legal basis for the processing of personal data in this context are Art. 6 (1) lit. c GDPR and Art. 6 (1) lit. f GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.
Links to and from other websites
Our websites may contain links to websites of other providers to which this data privacy statement does not apply. synapze.io is not responsible for the data privacy provisions or content of linked websites. We accept no liability or warranty for the content of websites that our website references either directly or indirectly. Visitors follow links to other websites at their own risk.
Note on security
The confidential handling of all data and information is strict corporate philosophy. Our security measures are being continually improved in line with technological developments. Please remember that the internet is an open system. We cannot guarantee complete data security when communicating via email, which is why we recommend that you exchange confidential information by letter.
Further information and contacts
You may at any time assert your rights out of Art. 15-21 GDPR like claim for information, a copy, correction or deletion or for limitation of the processing or the exercise of your right of objection against the processing as well as the right to data transferability. You can address all questions and concerns about data protection by e-mail to hello@synapze.io or by letter to our company address. In addition, you have the right to contact the data protection supervisory authority in the event of complaints.
